The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
93: Three Things You Should Always Find in a Dental Bathroom
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What it is about
I have seen exceptional dental practices invest in technology, interiors, training, and clinical systems—yet still create a moment that can quietly undermine patient confidence. It happens in a private space, away from the reception desk and operatory, where no team member is present to shape the experience. Most dentists regard this space as a basic necessity. Patients may read it as something far more…
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