The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
95: The Overlooked Key to Dental Patient Acceptance
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What it is about
Throughout my career, I have been helping patients make difficult decisions about their oral health, and I have learned that technical excellence alone does not remove patients’ fear. A patient can sit across from an experienced dentist, hear a sound treatment plan, and still feel completely alone with the problem. Why does that happen—and why do some patients remain hesitant even when the treatment is clear? The…
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