INNOVATION·IN·DENTISTRY

The Dental Marketer

Dental Cash Flow Lesson: Don’t Let One Employee Own Billing | Dr. Rasheeda Johnson | FF

24 August 2026

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What it is about

What happens when a busy, productive practice still can’t pay its bills? In this Fail Forward episode, Dr. Rasheeda Johnson shares the hard lesson that changed how she runs Dentcare Now: never let one person hold the entire revenue cycle. After discovering delayed claims, missed billing, and broken cash flow, she and her partner rebuilt the practice around documented workflows, specialized support, and clear checks…

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