The Dental Marketer
Turn Re-Care Appointments Into Relationship-Building Moments | Dr. Kapil Kella | MMM
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What it is about
The right question can turn a routine appointment into a relationship-building moment. In this Monday Marketing Move, Dr. Kapil Kella shares why dental teams should take a closer look at the questions they ask patients, from hygiene visits to treatment presentations. The focus is simple: uncover the patient’s “why,” understand what matters most to them, and make sure those insights are captured in the notes so every…
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