INNOVATION·IN·DENTISTRY

The Dental Marketing Mix

"Ring to Revenue" - Call Handling for Dental Front Desk Teams (feat. Jessica Martin)

9 November 2024 · 21:25 · Episode 25

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What it is about

In this episode of "The Dental Domination Podcast," host Dan Brian of DentalScapes speaks with Jessica Martin, founder and CEO of Martin Management, about the critical role of patient experience in dental practices — and how it all starts with handling the first phone call. Digging into psychology and "non-salesy" sales strategies, Dan and Jessica discuss common issues in call handling, such as having the wrong…

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